1. Introduction

Welcome to Onqoud! We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy describes how we collect, use, disclose, and protect the information that you provide to us through our website, services, and applications. By using Onqoud, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Personal Information: We may collect personally identifiable information such as your name, email address, phone number, job title, and other contact details when you sign up, request a demo, or contact us.

• Usage Data: We collect information automatically when you interact with our platform. This includes IP addresses, browser type, the pages visited on our website, the time spent on those pages, and other diagnostic data.

• Financial Information: When subscribing to our services, we may collect payment information such as credit card details. However, payments are processed by a secure third-party payment provider.

• Data Uploads: When using our services, you may upload sales or other business data. This information is treated as confidential and used solely for the intended analytical purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.

• Process transactions and manage user accounts.

• Analyze usage to enhance user experience and develop new features.

• Communicate with you, including providing product updates, offers, and customer support.

• Ensure the security and protection of our users and platform.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following scenarios:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our services, such as payment processors or hosting providers. These parties are obligated to keep your information secure and use it only for specific purposes.

• For Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights and safety of Onqoud, our users, or others.

5. Data Security

We prioritize your data security. We implement technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate data.

• Request deletion of your personal information, subject to certain legal obligations.

• Withdraw consent where applicable.

To exercise any of these rights, please contact us at [contact information].

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we will securely delete it.

8. Cookies and Tracking Technologies

Onqoud uses cookies and similar technologies to enhance your experience, track usage, and understand preferences. You may choose to disable cookies through your browser settings; however, this may affect the functionality of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or through our platform. Please review this Privacy Policy periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Onqoud
Email: [hello@onqoud.com]